Rankealo

Amazon · AI answers

Amzn-User

Amazon’s user-triggered fetch for fresh answers in Alexa and related products. Discovery here is being readable when Amazon needs the live page.

Allow to get discovered
Operator
Amazon
Traffic type
AI answers
Verification
Not independently verifiable
robots.txt
Usually honors robots.txt

Usually means: Live fetches when someone asks an assistant a question. If these bots cannot reach the page, you cannot be the citation in that answer.

User-agent

robots.txt and most WAF rules match the token, not the full Mozilla string. Operators often wrap Amzn-User in extra product or version text.

Amzn-User

What Amzn-User does

Amzn-User fetches a page because an Amazon assistant experience needs current content. It is separate from Amazonbot (broader crawl) and Amzn-SearchBot (search eligibility).

How to get discovered

Allow Amzn-User, keep titles and product facts in HTML, and do not require a marketplace session to read public specs or help articles.

Why Amzn-User might skip you

Geo fences, bot challenges, or a robots file that Disallows Amazon* after a poorly copied AI-block template.

robots.txt rule

Allow this token on public pages you want retrieved or cited. A CDN “Block AI bots” toggle can still 403 it after robots.txt says Allow.

# Keep Amzn-User eligible to fetch this site
User-agent: Amzn-User
Allow: /

Amazon has not published a machine-readable range file for this token. Do not treat the user-agent alone as proof of identity.

JavaScript: render behavior is not documented.

Other Amazon bots

Training, search, and user-fetch tokens from the same operator are not interchangeable. Allow the discovery path even when you opt out of training.

Amzn-User FAQ

What is Amzn-User?

Amzn-User fetches a page because an Amazon assistant experience needs current content. It is separate from Amazonbot (broader crawl) and Amzn-SearchBot (search eligibility).

Should I allow Amzn-User in robots.txt?

Yes if you want Amazon to be able to fetch and cite this site. Blocking Amzn-User is how pages stay invisible to that product even when Googlebot still crawls them.

How do I know a request is really Amzn-User?

Amazon has not published a range file for this token. Treat the user-agent as a claimed identity, and do not build a hard IP allowlist from blog posts or screenshots.

Letting Amzn-User in is the start. Getting cited is the job.

Rankealo checks whether AI crawlers can reach you, then publishes pages built to be retrieved and quoted in ChatGPT, Claude, Perplexity, and Gemini.

Reading is step one. Measuring your AI visibility is step two.

Rankealo tracks how often your brand is mentioned and cited across the major AI engines, then helps you publish the pages that close the gaps.